Privacy & Data Protection

Privacy Policy

AI SITE VISITTM (operated by Enlargenet)

At AI SITE VISITTM (operated by Enlargenet), we respect your privacy and are committed to protecting the personal and operational data of our platform users, real estate brokers, developers, individual property owners, and Master Franchisees.

This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit aisitevisit.com, interact with our browser-based AI-hosted video calls, or subscribe to our services.

1. Information We Collect

We collect information to provide, maintain, and improve our AI video walkthrough services and platform performance.

A. Information You Provide directly:

  • Account & Profile Data: Name, business/agency name, email address, mobile number, office address, PIN code, and billing details when signing up for a plan or Master Franchise license.
  • Property & Listing Assets: Architectural floor plans, property photos, video assets, project specifications, location coordinates, and pricing parameters uploaded for AI video rendering.
  • Verification Documents: GSTIN, RERA registration numbers, or identity proof provided for account verification and territory attribution.

B. Information Collected Automatically during AI Video Calls:

  • Lead & Interaction Data: Voice queries, chat text, session duration, room navigation preferences, and interactive choices made by end-prospects during live AI-hosted video calls.
  • Technical & Device Data: IP address, browser type (Chrome, Safari, Edge), device category (mobile/desktop), operating system, and referral links (e.g., Google Ads, Meta Ads, QR codes, or portal links).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Deliver Core Services: Render interactive browser-based AI video calls, process property inquiries, and facilitate live virtual site visits.
  • To Route Leads & Protect Deals: Enforce our built-in Pricing Firewall, capture prospect interest, and route pre-qualified buyer leads directly to the listing broker, developer, or owner.
  • To Manage Subscriptions & Payouts: Process payments, generate official tax invoices under Enlargenet, and calculate Net Revenue Share payouts for Master Franchisees.
  • To Improve Platform Technology: Analyze user heatmaps, AI voice interaction accuracy, and video stream performance to refine our SaaS infrastructure.
  • Service Communications: Send system updates, account alerts, invoice receipts, and responses to support tickets.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal or business data to third-party advertisers. Information is disclosed only under the following strictly defined operational circumstances:

  • Real Estate Lead Distribution: When an end-prospect participates in an AI SITE VISITTM, their contact details and session context are shared directly with the designated broker, developer, or property owner who owns that listing.
  • Master Franchise Operations: Relevant account attribution data (such as broker office location or developer project PIN codes) is made visible to the authorized local Master Franchisee for regional support and territory reporting.
  • Third-Party Service Providers: We share data with trusted infrastructure vendors (such as cloud hosting facilities, AI voice processing engines, and authorized payment gateway partners) necessary to deliver our services.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authorities to comply with legal obligations or enforce our Terms and Conditions.

4. Data Security & Storage

  • Security Safeguards: We employ industry-standard encryption, secure socket layer (SSL) protocols, and access control measures to protect your data against unauthorized access, loss, or alteration.
  • No Software/App Vulnerabilities: Because our AI video calls run natively inside standard web browsers, users and prospects are not required to download executable app files, reducing device security risks.
  • Data Retention: We retain account information and property listing assets for as long as your subscription remains active or as necessary to fulfill legal, billing, and reporting obligations.

5. Your Data Rights & Choices

Depending on your use of the platform, you have the following choices regarding your data:

  • Access & Updates: You can review and update your account details, office addresses, or property listings directly through your portal dashboard.
  • Opt-Out: You may opt out of receiving promotional marketing communications from us by following the unsubscribe instructions in our emails or by contacting support.
  • Data Deletion: You may request the deletion of your account and associated listing assets by emailing vineet@aisitevisit.com, subject to the fulfillment of active contracts and legal accounting requirements.

6. Third-Party Links & External Platforms

Our platform and AI video links may be embedded or shared across third-party websites, real estate portals, or digital ad platforms (e.g., Google, Meta). We are not responsible for the privacy practices or content of these external third-party sites. We encourage you to review their respective privacy policies.

7. Entity & Contact Information

For any questions, privacy inquiries, or data protection concerns regarding this Privacy Policy, please reach out to us at:

  • Primary Email: vineet@aisitevisit.com
  • Operating Brand: AI SITE VISITTM
  • Legal Entity Name: Enlargenet
  • Founder / Sole Proprietor: Vineet Baveja
  • GSTIN: 06ADIPB5368H3ZJ
  • MSME Udyam Reg. No.: UDYAM-HR-05-0076774

8. Updates to This Privacy Policy

Enlargenet reserves the right to update or modify this Privacy Policy at any time to reflect technological, legal, or operational changes. Any modifications will be posted directly on this page with an updated revision date.